CUSTOM INFORMATION ON HOLD

RECORDINGS

 

        At Pyramid Telephone and Security Inc., we can custom create an On-Hold Message tailored specifically for your business and aimed at giving your customers the best information about your products and services. All the work is handled in-house by our qualified technicians and recording artists.  You can be hands on with what your customers will hear if placed on hold, and you will not have worry about Copyright Laws.  We can write, or help you write a custom script, and mix it with a style of music that best suits your business.  Information On Hold simply is the best rate of return for your advertising dollar.    80% of business callers are placed on hold.   Playing information on hold reduces caller hang ups and projects a positive image of your business.   Not only will it keep your customers on the line longer, it will give you the opportunity to explain products and services your callers may not have known about before calling.  It keeps On-Hold Time productive and can increase your sales.

       Playing the radio for your callers waiting on-hold is in violation of U.S. Copyright Laws.  U.S. Copyright Law considers playing the radio on-hold a "re-broadcast", thus subject to music licensing fees owed to ASCAP, BMI and other music ownership groups.  ASCAP and BMI actively seek out businesses playing the radio on-hold.  Heavy judgments have been levied against business owners for illegal use. 

       Copyright infringement also includes playing music CD's or tapes on-hold.  U.S. Copyright Law considers playing music CD's or tapes on-hold as a "public performance" and subject to the same copyright infringements as playing a radio on-hold. 

 

      

 

CLICK THE LINKS BELOW FOR AUDIO SAMPLES

 

SAMPLE 1

“MELLOW”

 

SAMPLE 2

“NYLON STRINGS”

 

SAMPLE 3

“R & B”

 

SAMPLE 4

“ROCK”

 

SAMPLE 5

“ELECTRONICA”